Crisis Intervention Program

Crisis Intervention Team (CIT) 


The Frisco Police Department's Crisis Intervention Team (CIT) Program was implemented in 2010 as a means to provide a more professional and humane response to individuals in serious mental health crisis. The program is based on the Memphis Model, which is the standard for similar programs nationwide.

The department's Crisis Intervention Team is composed of police officers who volunteer to become certified in crisis intervention after attending a 40-hour specialized school. Major topics of study include the recognition of mental illness, psychopharmacology, on-site visits to local mental health facilities, and crisis de-escalation skills.

When the police department receives a call involving a person in a serious mental health crisis, the call is dispatched to a CIT-certified officer in order to ensure the most appropriate police response.


Frisco’s CIT Program


Along with training and providing professional care to people in crisis, Frisco police's CIT officers continually work toward the development of community programs. These programs are designed to provide support and resources for those in the City of Frisco who might be struggling with personal mental illness or the mental illness of someone close to them.

The police department has a number of programs and resources, including:

Additional Information

For more information about the CIT program, please contact Sergeant Lee Holland, the CIT program coordinator, at 972.292.6000 or any one of the officers assigned to the Crisis Intervention Team.